MuPiBox Documentation MuPiBox Classic

Spotify does not play

If the page shows nothing or an error, go through the setup wizard again ( Spotify )

Basics

  • For Spotify the box needs internet and a Spotify Premium account.
  • The connection to Spotify is shown under Library › Spotify. At the top the status must show Signed in. If it shows Sign-in expires soon, sign in again with Sign in again: Spotify asks for a new sign-in every 6 months.

Setting up the connection again

If the page shows nothing or an error, go through the setup wizard again (Spotify):

  1. Check the Spotify app on developer.spotify.com: Client ID and Client Secret must match those in the app (Library › Spotify › Credentials).
  2. The Redirect URI that the app shows there (with Copy) must be entered in your Spotify app under “Redirect URIs” exactly like this. Otherwise Spotify refuses the sign-in. Under Which address is in your Spotify app? you choose /app/spotify-callback or, for boxes that were set up before the app, /spotify.php. Why two addresses? explains this.
  3. Sign in with Spotify.

If that does not help, Reset access (under Disconnect & reset on Library › Spotify) deletes Client ID, Secret and sign-in. Set up the access again afterwards. The content in the library is kept.

Playlists do not show up

Smart Sync only takes playlists whose name begins with the playlist prefix. Under Library › Spotify › Sync settings check whether Automatic sync is on, and start it with Sync now. If the sync is off there, it does not run at all, not even by hand. Content that is already on the box by hand and is also in a playlist is shown by the page as Conflicts.

Spotify blocks requests

Spotify limits how often an app may ask questions. If that is exceeded, Spotify does not answer for a while until the block has expired. The page then shows Spotify block with the time until when it applies. This can happen with very many playlists and changes in quick succession. In that case wait and only then start a new sync.

One box, one device

If Spotify plays on another device with the same account at the same time, playback may stop there. End playback on the other device and start it again on the box.

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